Trusted Dermatologic and Cosmetic Experts

Update: I changed my bad review to good one because they called me again to provide me with the result of analysis of the ultrasound without further charge. They are responsible and their post-appointment work is good.———————————————I visited Dr. Stepien for a consultation regarding a small dark spot near my eye, which may contain embedded pigment or foreign material. The spot was caused by an incident back in elementary school, when a classmate intentionally stabbed me with a pencil, leaving a small but permanent scar. It's been a psychological burden for me ever since, so I’ve been hoping to have it removed.I was charged $80 for the visit, but unfortunately, I left with no clear diagnosis, no comprehensive treatment plan, and only a recommendation to go get an ultrasound or laser treatment somewhere else. (When I called the number they gave me 2 hours after my consultation, the ultrasound location told me they had never been informed so they cannot make an appointment for me. I called this clinic again and left a voice message, then, I finally got my order to make the appointment, thank you)I specifically asked whether surgical removal would leave a visible scar, and Dr. Stepien replied that any surgery would result in a larger scar than what I currently have. I found this concerning, especially coming from someone in the cosmetic surgery field. When I asked to see photos of previous patients who had undergone similar procedures and whether the scar could become invisible over time, she redirected the conversation instead of giving a clear answer. I felt the consultation lacked depth, transparency, and the level of professional guidance I expected.I was also surprised by her impatient attitude during the consultation. As a patient seeking professional insight, I expected a more thorough evaluation and communication, especially after paying a consultation fee.I genuinely hope the clinic and Dr. Stepien take this feedback seriously and improve their approach to patient care and communication. If things improve in the future, I’d be open to updating this review.

Welcoming and very professional experience. Everyone was respectful and helpful with what ever you needed.Dr. Stephen is kind, caring of what issue you are going through and patient helping you get through the process. There was no rush through the procedure of my Biopsy, but instead it was a thorough and delicate process. Shook my hand after the appointment. Positive environment. Thank you everyone.

My appointment was on time with no delay. Staff was extremely professional and friendly. They really listened and explained everything to me.

My experience with Dr. Bouchelle and his team has been exceptional. Their service is highly efficient and caring, and I felt truly heard, understood, and well accommodated. Most importantly, I left with the right diagnosis, which gave me confidence and peace of mind.

I was very pleased and satisfied with my reception and treatment for a very worrying condition on the back of my hand. Though I was there for just that one procedure, Doctor discussed mine and my family's history with such issues and addressed other areas of concern thoroughly and in a very pleasant and thoughtful way. Five stars !And a year later 8/25 again Dr. Stepien detected and treated a precancerous area on my hand, as well as evaluating and treating suspect things in my scalp. I feel blessed and fortunate to be under care here. Reception by Melinda most cordial and prompt. Thanks again!

My wife and I had our first visit to a new dermatologist today. Easy to book appointment. Uncrowded office. Friendly staff. Physician was responsive to questions. Fast and efficient. We will return. Great staff. Very positive team Highly recommend!

The staff was friendly and i did not have to wait long at all. Dr. Stepien was knowledgeable and honest. Her assistants were helpful and their directions were clear. So far, I love the experience. I go back for a follow up in a month.

This office is great! The staff is friendly and helpful, the doctor is exceptional, knowledgeable and always concerned about her patient's welfare.

The doctor was wonderful and thorough.